Why we built Simplifybot
In Colombia and across Latin America, customers ask businesses everything on WhatsApp: prices, hours, availability, the status of an order. Small teams can't answer every message instantly, and every unanswered chat is a customer who may buy somewhere else. We built Simplifybot so any business can have an assistant that knows its information and replies right away — without code and without a technical team.
Who builds it
Simplifybot is a product of Ideascol, a small digital product studio in Bogotá that designs and builds web platforms, mobile apps and SaaS products. Simplifybot was founded by Cristhian Fernández. You can learn more about the studio and its work at ideascol.com.
Because the same team designs, builds and supports the product, feedback from customers goes straight into what we build next.
What Simplifybot does
- Answers customers on the official WhatsApp Business API and Telegram, 24/7.
- Learns from your business information: hours, prices, services and frequently asked questions.
- Books appointments with Calendly and answers about products and orders with Shopify.
- Hands conversations to your team when a person is needed, with the full context.
- Shows what your customers ask and where sales slip away.
How we work
Clarity
Clear plans and prices, published on our pricing page. No hidden fees for the AI.
Craft
We sweat the details of every reply your assistant gives, because customers notice.
Commitment
We stay after setup: we help you connect your channels and fine-tune your assistant.
Who we serve
Small and medium businesses that sell and support customers on WhatsApp: restaurants, clinics, real estate agencies, online stores and marketing agencies. We're based in Colombia and work with businesses across Latin America, in Spanish and English. See WhatsApp chatbot for Colombian businesses.
Talk to us
Questions about the product, a partnership or your account? Visit our contact page, email support@simplifybot.co or book a demo with the team.