At a glance
| Simplifybot | B2Chat | |
|---|---|---|
| Main focus | AI assistant that answers and books for you | Multi-agent customer service inbox |
| Entry plan with WhatsApp | Basic: $39 (≈ 148,200 COP) | Básico con WhatsApp: $105 ($84 annual) |
| Users on that plan | 1 (Business: up to 5 for $79) | 2 (Premium: 5 for $187, $149 annual) |
| Volume included | 200 conversations/month, then $0.03 each | 1,000 unique inbound contacts/month, then $0.05 each |
| AI assistant | Included in every plan | Add-on: $80/month ($64 annual) |
| Channels | WhatsApp (official API) and Telegram | WhatsApp plus 2 channels among Messenger, Telegram, Instagram and live chat (5 on Premium) |
| Integrations | Calendly and Shopify on every plan | Shopify and HubSpot |
| Bulk WhatsApp campaigns | Coming soon (in development) | Included |
| Onboarding | Guided channel setup | 4 hours of implementation included |
When Simplifybot is the better fit
- You want AI to answer customers automatically, 24/7, with the AI included in the price.
- You need appointments booked in chat with Calendly.
- You're a small business and want to start at $39 a month with the official WhatsApp API.
- You want a single, simple setup without paying for add-ons.
When B2Chat is the better fit
- You run a customer service team that needs several channels — Messenger, Instagram, live chat — in one inbox today.
- You need bulk WhatsApp messages in the same tool today (Simplifybot campaigns are still in development).
- You use HubSpot, or want a mobile app, WhatsApp calling modules and hours of implementation support included.
Pricing
Simplifybot costs $39 (Basic) or $79 (Business) a month, with extra conversations at $0.03; see pricing. B2Chat publishes a Básico sin WhatsApp plan at $33 ($28 annual), Básico con WhatsApp at $105 ($84 annual) and Premium at $187 ($149 annual), plus an Enterprise plan. B2Chat charges per unique inbound contact beyond the plan's allowance and lists add-ons such as extra users ($29), extra WhatsApp lines ($58) and the AI assistant ($80), at monthly prices. B2Chat notes that its prices are indicative and may change. On both tools, Meta's per-message fees apply separately when they're due.
AI
Simplifybot is built around its AI assistant, which answers from your business information on every plan. B2Chat includes automation such as a departments bot and automatic messages, and offers an AI assistant as a paid add-on; its FAQ and satisfaction bots are add-ons on Básico and included on Premium.
Our take
Both are built in Colombia and support businesses in Spanish. B2Chat is a broad customer service platform for teams that work across many channels. Simplifybot is the more direct path if you want an AI assistant answering WhatsApp from day one at a lower entry price. If you're in Colombia, see our WhatsApp chatbot for Colombian businesses, or compare more tools in best WhatsApp chatbot platforms.
Sources
Information checked on October 20, 2026. Vendors change their plans often; confirm on their sites before buying. B2Chat is a trademark of its respective owner.
Frequently asked questions
Is Simplifybot cheaper than B2Chat?
As of October 2026, Simplifybot's entry plan is $39/month with the AI included, while B2Chat's Básico con WhatsApp is $105/month ($84 billed annually) and its AI assistant is an $80 add-on. Each includes different features.
Does B2Chat support Telegram?
Yes, B2Chat lists Telegram among its channels. Simplifybot supports WhatsApp (official API) and Telegram on every plan.
Which one is better for a small business in Colombia?
If you mainly need AI to answer WhatsApp, book appointments and hand off to your team, Simplifybot is simpler and cheaper to start. If you need many channels and a larger support team, B2Chat covers more ground.