Built for how Colombian customers buy
In Colombia, customers expect to ask a business anything on WhatsApp: whether there's a table tonight, how much a check-up costs, whether an apartment is still available, when an order will arrive. Answering every chat fast, at any hour, is hard for a small team. Simplifybot answers with your own information, around the clock, and leaves your team the conversations that truly need a person.
Answers in Spanish
Natural replies in Colombian Spanish, with your prices in COP, your cities and your delivery areas.
Official WhatsApp API
Runs on the official WhatsApp Business API, so several agents share one number with less risk of blocks.
Your team stays in control
Human handoff passes the chat to an agent with the whole conversation.
Pricing in Colombian pesos (approximate)
Plans are billed in US dollars; we show the approximate value in pesos, which depends on the exchange rate. Basic is $39 USD/month (≈ 148,200 COP) with 1 user and up to 200 conversations; Business is $79 USD/month (≈ 300,200 COP) with up to 5 agents and 500 conversations. Extra conversations cost $0.03 USD each, and the AI is included in every plan.
Basic
Business
Most popularEnterprise
Meta also charges per message for some WhatsApp messages, depending on the message type and your customer's country. Our guide on how much a WhatsApp chatbot costs explains it, and the pricing page has every plan detail.
Industries we serve in Colombia
Restaurants
Reservations, daily menu, delivery areas and hours. WhatsApp chatbot for restaurants.
Clinics
Appointments, prices for check-ups and exam preparation. WhatsApp chatbot for clinics.
Real estate
Qualify leads, share listings and book viewings. WhatsApp chatbot for real estate.
Online stores
Sizes, stock, shipping across Colombia and order status. WhatsApp chatbot for e-commerce.
Agencies
Run assistants for several clients from one dashboard. WhatsApp chatbot for agencies.
Data protection: Law 1581 of 2012
In Colombia, the personal data your customers share on WhatsApp is protected by Law 1581 of 2012 (habeas data). Your business is the data controller for those conversations, and Simplifybot processes them on your behalf only to provide the service, as described in our Privacy Policy. A few good practices:
- Publish your own data processing policy and link it from your WhatsApp profile or first message.
- Ask for authorization before collecting sensitive data, such as health information in clinics.
- Send marketing templates only to customers who agreed to receive them.
- Answer data requests (access, correction, deletion) within the legal deadlines.
Support in Spanish, from Colombia
Simplifybot is built by Ideascol, a team in Bogotá, so support happens in Spanish and in your time zone. We guide you through connecting your WhatsApp number, and you can book a demo to see it with your own use case. Learn more about us.
How to get started
- 1
Connect WhatsApp
Link your number through the official WhatsApp Business API. We guide you through Meta's process.
- 2
Tell it about your business
Add hours, prices in pesos, services and frequently asked questions.
- 3
Go live and measure
Your assistant starts answering; review conversations and fine-tune from the dashboard.
Frequently asked questions
How much does a WhatsApp chatbot cost in Colombia?
With Simplifybot, Basic is $39 USD/month (≈ 148,200 COP) and Business is $79 USD/month (≈ 300,200 COP). Plans are billed in USD, so the value in pesos depends on the exchange rate. Meta's per-message fees, when they apply, are separate.
Does Simplifybot use the official WhatsApp Business API?
Yes. Simplifybot connects through the official WhatsApp Business API, which lets several agents share one number and an AI assistant answer automatically.
Does the chatbot reply in Colombian Spanish?
Yes. The assistant answers in Spanish with your own information — prices in pesos, cities, delivery areas and hours — and can also reply in English.
Is it compliant with Colombia's data protection law?
Your business is the controller of your customers' data under Law 1581 of 2012 and Simplifybot processes it on your behalf to provide the service. See our Privacy Policy for how we handle data and requests.
Which industries do you work with in Colombia?
Restaurants, clinics, real estate agencies, online stores and marketing agencies, among others — any business that sells or supports customers on WhatsApp.